Tbilisi (GBC) - Bank of Georgia is pleased to announce that it has received 18 awards from AI in Finance Awards by Global Finance: 14 awards for retail services at the regional and national levels, respectively, 12 awards were received in the following categories:
- Chatbots and Virtual Assistants;
- Improving Customer Experience;
- Personalized Financial Advice;
- Private Banking;
- Financial Fraud Detection and Prevention;
- Credit Assessment.
And one each in the nomination “Best Bank in Retail”
In corporate and investment services, Bank of Georgia received 4 awards, in the nominations:
• Best, Corporate in the Country and Region (Central and Eastern Europe);
• Award in the Fintech subcategory, as well as at the country and regional levels.
“The use of artificial intelligence is our strategic direction. Through technology, we create a simple, fast and personalized experience for both retail and business customers. These awards are a testament to the tireless work of our team, constant pursuit of innovation and customer-centric approach,” said Mikheil Nadareishvili, Head of the Data Analytics Department at the Bank of Georgia.