Tbilisi (GBC) - Bank of Georgia is pleased to announce that it has received 18 awards from AI in Finance Awards by Global Finance: 14 awards for retail services at the regional and national levels, respectively, 12 awards were received in the following categories:

  • Chatbots and Virtual Assistants;
  • Improving Customer Experience;
  • Personalized Financial Advice;
  • Private Banking;
  • Financial Fraud Detection and Prevention;
  • Credit Assessment.

And one each in the nomination “Best Bank in Retail”

In corporate and investment services, Bank of Georgia received 4 awards, in the nominations:

• Best, Corporate in the Country and Region (Central and Eastern Europe);

• Award in the Fintech subcategory, as well as at the country and regional levels.

“The use of artificial intelligence is our strategic direction. Through technology, we create a simple, fast and personalized experience for both retail and business customers. These awards are a testament to the tireless work of our team, constant pursuit of innovation and customer-centric approach,” said Mikheil Nadareishvili, Head of the Data Analytics Department at the Bank of Georgia.